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laura-keith

Learn from an enterprise how not to build an AI agent: Hertz

AI Agents may be one of the primary conceptual frameworks for humanity’s deployment of applied AI. Tools, commentary and talent

laura-keith

Hertz showing us how not to build AI agents

A place for discussion around the use of AI Agents and related tools. AI Agents are LLMs that have the ability to "use tools" or "execute functions" in an autonomous or semi-autonomous (also known as human-in-the-loop) fashion. Follow our event calendar: https://lu.ma/oss4ai Join us on Discord! https://discord.gg/6tGkQcFjBY

laura-keith

Anyone switch from Hertz lately? Their AI chatbot recently shutting people out from humans felt like a last straw. Hoping nothing like this at Enterprise?

r/Enterprise Car Rental is for customers and employees of EAN - Enterprise, Alamo and National. Ask for help, discuss the company or a local branch or show off today's ride. We are not endorsed by nor an affiliate of Enterprise Mobility. For immediate assistance, please contact your respective brand. Enterprise - 1-800-266-9565, National - 1-844-393-9989, Alamo - 1-888-233-8749.

laura-keith

Atlanta: charged $190 for non-obvious damage, then Hertz’s AI chatbot shut them out from talking to a human

Welcome to r/HertzRentalCars: A community dedicated to all things Hertz Rental Cars. Discuss rental tiers, favorite vehicles, President's Circle perks at major airports, discounted rates, tips, and general questions. Share experiences, exchange advice, and connect with fellow Hertz enthusiasts. The moderator is not affiliated with Hertz but has maintained President's Circle status for 10 years.

laura-keith

Pay-per-ticket vs pay-per-resolution in customer support AI

AI Agents may be one of the primary conceptual frameworks for humanity’s deployment of applied AI. Tools, commentary and talent

laura-keith

how to price customer support AI agents

A community for sharing and discussing AI Agents! Whether you’re building, learning, or just curious, dive in. Let’s grow this space together!

laura-keith

Pay-per-ticket in AI customer support: stitch up in disguise?

A place for discussion around the use of AI Agents and related tools. AI Agents are LLMs that have the ability to "use tools" or "execute functions" in an autonomous or semi-autonomous (also known as human-in-the-loop) fashion. Follow our event calendar: https://lu.ma/oss4ai Join us on Discord! https://discord.gg/6tGkQcFjBY