Useless Fee. Pure BS.

This "one time" upgrade fee is an absolute joke. If I'm pre-ordering a new phone and it's arriving by mail and I don't need anyone's help setting it up, why the f*ck would they charge people this fee? Other than pure greed, there is no reason for it. Period. I'll paste below what I'm yapping a out.

The upgrade fee is a one-time charge for changing to a new device on the Verizon network. For this charge, Verizon gives our customers access to a range of services, tools and personalized support to help ensure that your device is setup for a seamless experience on America's most awarded network

Key features 60 days of personalized tech support

• I literally don't need or want your help -

Provisioning and troubleshooting of a Verizon SIM card

-it's working just fine, why would I have any problems if I know what I'm doing? -

Verizon Smart Setup

• There's no reason for this -

3-5 day shipping for online orders You'll see the charge in your Due Today or Next Bill amount at checkout.

• If the app states it's free ground shipping, why would I be charged at all?? (Unless I'm reading something wrong) -