GLADIATOR BURGER SCAM!!

I went to gladiator burgers the other day with my friends and the service was shit. the server messed up my friends order where she ordered a combo with an upgrade to cheese fries, however they forgot to charge my friend for cheese fries and gave a regular combo, so she asked again for cheese fries. Instead of just charging my friend for the extra cost of cheese fries, THEY REFUNDED THE WHOLE MEAL AND MADE HER PAY AGAIN. but what made it worse is that they refunded me instead of her and made me pay again for my meal, but I never got my refund back. BASICALLY I HAD TO PAY DOUBLE THE PRICE for one meal. $40 FUCKING DOLLARS BTW. after this we kept calling them to get our money back and kept saying BS and wouldn't give us straight answer. THEY NEVER ACCEPTED IT WAS THERE FAULT OR APOLOGIZED. this issue could have easily been solved if the WORKER used her common sense and just charged the extra for cheese fries. after a whole week later we called them AGAIN and then said to talk with our bank, which was pointless. WHY DO THE THE MOST WHEN THEY LITERALLY MESSED UP. My friend and I wrote an honest review on google about our experience after that phone call, and they saw the review and called back and told us to come in person to get our refund and BEGGED US to remove the review, and on the phone call they made it seem like they would refund us for our whole meal since we went through a whole hassle for a small issue, however we went in person and they just refunded the money back which is BARE MINIMUM (after a whole week) and after all of this they asked us again to remove the review which is insane for the bare minimum. Moral of the story! THE SERVICE HERE SUCKS ACTUALLY SUCKS THE WORKER HAS NO COMMON SENSE AND RUDE BEHAVIOUR AND HAVE THE BIGGEST EGO!!

but the food still hit tho