150 cleaning fee? Nope!
I got a charge for $150 for a cleaning fee. Allegedly I made a mess in the uber. I had a few drinks with my friend and we had the car stop so I can open the door and throw up outside because I specifically didn’t want to make a mess inside. The driver filed a claim to uber and charged me the fee. I’m not making things up since I was traveling with my friend inside the car to confirm I did make a mess on the car.
I tried to contact uber but it seems impossible to get a hold of their customer service or dispute charges. No info on the app except the AI chat bot that won’t even connect to a human representative. I’ve digged online and there’s no customer support number for uber rides. Only for drivers and uber eats and of course neither would entertain questions about uber rides.
I called my credit card company to dispute the charge. I heard that uber can ban my account and I’m fine with that rather than tolerate these crazy charges with false claims from a driver that wants to make a quick buck.
Anyway, this has become more of a rant. But has anyone else gotten this charge and disputed? Is there a way to contact uber about this that I’m missing? Has anyone successfully disputed?