Positive Experience with Hostingby.Design – Great Customer Support!

Hey everyone,

I just wanted to share a positive experience I had with Hostingby.Design. I bought a seedbox from them, and everything was running smoothly. But after 12 days, I suddenly couldn’t log in—both WebUI and SSH were giving me an access denied error.

Due to my busy schedule, I couldn’t open a support ticket right away, but after eight days, I finally had time to reach out. Their response was quick and professional. We went through a few troubleshooting steps, but nothing worked. Instead of dragging things out, they immediately provided me with a new server and even added an extra 30 days of service to compensate for the downtime.

They also apologized for the inconvenience, but honestly, I didn’t lose any important data, so it wasn’t a big deal for me. Still, I really appreciate their customer-first approach and wanted to share this positive experience.

If anyone is considering Hostingby.Design, my experience with their support team has been great!