Has mumbai lost its charm for being chill and helpful?

Today I was traveling by BEST bus and noticed a very sad thing. I got a seat and the very next stop 3-4 old people got in the bus. I gave up my seat for one old lady and still there were 3 old people standing there atleast 4-5 people who according to me could have gotten up and given their seats. (I was going back from work and my working involved a lot of walking and standing. Also waited for 30 mins on the bus stop). About being chill everyday I see people fighting on the streets. mostly road rage.