Monzo Bank's Unauthorized Removal of Company Director - Seeking Advice and Support
Hello fellow Redditors,
I am in dire need of your help and advice regarding a distressing situation I am facing with Monzo bank. Without any authorization or communication, Monzo has removed me as a company director from my business bank account, leaving me completely stranded and unable to access any funds. This unexpected action has caused my business to come to a standstill, resulting in significant financial losses and the cancellation of important projects.
As the sole director of my business, I am appalled by Monzo's negligence and the devastating effects it has had on my livelihood. I have been actively trying to resolve this issue for the past three weeks, making daily calls to their customer service department, but to no avail. It is disheartening to see that despite my persistence, nobody at Monzo seems willing to take responsibility for their mistake or provide any assistance.
The financial impact of this situation is growing by the day, with damages already reaching £20,000 and continuing to rise. I believe this can only be classified as theft and negligence on Monzo's part, and I am left wondering if anyone else has experienced a similar situation or can offer any guidance on how to address this issue.
If you have any advice, personal experiences, or contacts that could help me navigate this challenging situation with Monzo, please share them. Your support and insights would mean the world to me and would greatly aid in finding a resolution to this ongoing crisis.
Thank you for taking the time to read my post and for any assistance you can provide.
[UPDATE]: I have now filed a formal complaint and requested escalation, but Monzo's customer service remains unresponsive. The financial losses continue to mount, and I am desperate for a resolution. Please, if you have any information or suggestions, I urge you to share them. Thank you again for your support.