advice for embarrassed resident
I just finished my classes and started on the floor last week. I have a resident who says things like “are you sure you can handle the smell?” or “this is so embarrassing, don’t ever get old” I always assure her that I am happy to help.
I have never made a face or said anything negative when changing her brief or bathing her, but I feel nervous since she is uncomfortable with me, it feels like violating someone, and I think she picks up on that. She never makes these comments with CNAs who have been there longer.
Does anyone have any advice on putting a resident more at ease? Or advice to help me not reciprocate her nervousness? I know having an unfamiliar person touching you is probably very hard to adapt to and I feel so bad for her. I want to have a calming and loving presence, not cause any discomfort.
edit: today i was assigned to a different wing, but i quickly stopped by this resident’s room to offer coffee. she smiled and said she had been looking for me all morning to say hello. we chatted for a bit and i brought in her coffee, “black, black, black!” I told her i missed her. it meant so so much to me that she was waiting up for me, i feel so much better :’) i see that kindness and being of service can go a long way with some patients. even if you’re timid like me.