Problems with hotel cleaning staff + can’t delete this leaf thing

I have two problems;

1. There is this pile of old leafs (photo) and my sim can’t interact with it at all and I also can’t delete it. It’s been there for DAYS and I’ve tried to end the game and then go back in and even tried some cheats like ,,testingcheatsenabled true” and hoped it would work and I would be able to remove it, but it just won’t go

2. I have a hotel and you can get cleaning staff and usually all you have to do is put the number of how many you want and choose which quality they should have and then they’ll come to your hotel automatically and at the start it worked but now they won’t show up anymore ?? I removed it several times already and put it in new, even lowered the quality, but no one showed up anyways and my hotel is looking really rough now because everything is dirty 🥲

Does anyone have any tips on how to fix these problems? Because I’m very clueless and before that hotel I had other hotels in other games before and I never had that kind of problem with the staff before