Creating their own menu
Sorry in advance for formatting, I’m on mobile.
Does anyone else HATE when a customer creates their own dish? I work in an authentic Mexican restaurant, and this is the order I had to put in today.
It ended up being an omelette, and no. We DONT serve brunch or breakfast in any way.
I had also originally been told no by one of my managers, and told the guest no. They became IRATE and decided to request a different manager to come over. Y’all already know the second manager told them yes and had me put it in 🫶
BOH was mad, the guest was mad, one manager was mad, I was mad, and I’m just wondering why we even made this bc there’s NOTHING on the menu close to an omelette.
Sorry in advance for formatting, I’m on mobile.
Does anyone else HATE when a customer creates their own dish? I work in an authentic Mexican restaurant, and this is the order I had to put in today.
It ended up being an omelette, and no. We DONT serve brunch or breakfast in any way.
I had also originally been told no by one of my managers, and told the guest no. They became IRATE and decided to request a different manager to come over. Y’all already know the second manager told them yes and had me put it in 🫶
BOH was mad, the guest was mad, one manager was mad, I was mad, and I’m just wondering why we even made this bc there’s NOTHING on the menu close to an omelette.