KLab’s Final Message
Thank you for contacting "Love Live! School idol festival" Customer Support Team.
We apologize for the inconvenience of having to contact us multiple times regarding this matter.
Please forgive us for repeating our previous response, but you have been determined to be a European Economic Area (EEA) customer based on your past usage.
Play data that has been determined as a customer in the European Economic Area (EEA) is unable to use the "Play Data Linkage Settings" function. In addition, it is not possible to cancel or change the above determination.
Also, we do not disclose related details such as the method of determination, the specific date when the customer was determined to be in the European Economic Area (EEA), etc. We are sorry for being unable to provide a response that meets your expectation despite you taking the time to contact us.
We understand that you have played our game with enthusiasm to the extent of sending us multiple inquiries. We are truly sorry and we humbly ask for your understanding on this matter.
Again, we sincerely apologize for causing your disappointment regarding this issue.
Thank you for taking the time to send us your inquiry.
◆Regarding customer support Customer support for inquiries regarding "Love Live! School idol festival" will end on 16:00 March 31st, 2023 (JST). Please kindly note that we will be unable to respond to inquiries that are received after the above date and time.
We kindly ask that you fill out this survey.
In order to improve our service, we want to hear your thoughts! (Required time : 1 minute)
Honestly this company is a joke. Don’t put things in a terms of service if it isn’t something you can act on. I am seriously wondering what reason can they give to not telling me what date they marked me as a going to Europe. And seeing that dumb survey link at the bottom just feels like a middle finger move.