Comparing voice clips, a test of social perceptiveness and Insight by Franc Camps Febrer

I was asked to return this study because "your device is not compatible with this study" after I selected what I thought was the best quality recording. I have a Windows 11 laptop with an i9, 64GB of RAM, and was wearing my Bose QuietComfort Ultra headphones. I asked the researcher for an explanation. I have messaged them in the past but never received a response.

Have any of you ever had this issue in the past? What was the cause of your "not compatible with this study" issue?