Click-to-Cancel?
Has anyone tried canceling or did Trump step on that consumer protection, too?
FTC Passes 'Click-to-Cancel' Rule for Gyms; HFA Points to Key Concessions - Athletech News
The Federal Trade Commission (FTC)’s new “click to cancel” rule, effective January 2025, will make it easier for consumers to cancel paid subscriptions like gym memberships, creating challenges for fitness businesses, although the industry’s biggest trade group says it’s not all bad news.
While the rule introduces new regulatory hurdles that will impact gyms, health clubs and other fitness businesses, the Health & Fitness Association (HFA) says the final version of the rule also contains beneficial language that eases some of the FTC’s originally intended requirements for gym operators.
According to the FTC, consumers who enter into subscription agreements online must be able to cancel them online in the same number of clicks. Industry leaders strongly opposed the rule arguing that the rule "fundamentally misunderstands" gyms that shouldn’t be subject to the same cancellation requirements as apps, digital newspaper subscriptions and cable TV contracts, for example.