Chat muting is the only thing that can save Palia's cozy atmosphere

Why this isn't already a mechanic in the game doesn't make sense. People get NASTY during hotpot and with flow trees and all that and I'm tired of it. This is why I took a break before. Seeing everyone bullying new players who don't understand the game is so disgusting. And hotpot is a nightmare in and of itself even for veteran players.

After 3+ reports for being rude in chat, you should be muted for 15 minutes. 6+ reports would be 30 minutes. 10+ I feel like should be more of a 24 hour thing because that's pretty bad at that point.

And if you're CONSISTENTLY getting muted, like 3+ mutes in the span of 48 hours, you should have a 3 day FULL ban.

This needs to stop being tolerated. And if this system gets abused then that proves this game really isn't as cozy as it's supposed to be. Then it's not a game environment I want to be part of.

People are so much more rude in this game than most other MMOs I've played throughout the years. Which is so crazy to me.

What do you guys think? How do you think chat muting should be implemented?