Couldn’t register in Eastwest Easyway

I waited more than 3 days after activating my credit card, before I tried registering in easyway. I don’t have any other accounts in eastwest besides this new credit card. Called customer service and di rin naresolve. Binigyan lang ako ng ticket for followup. :( HELP

I waited more than 3 days after activating my credit card, before I tried registering in easyway. I don’t have any other accounts in eastwest besides this new credit card. Called customer service and di rin naresolve. Binigyan lang ako ng ticket for followup. :( HELP