Customer Support

Hi, I’m relatively new to Omnipod, well diabetes in general, but has anyone else been struggling with Omnipod 5 customer support? In the last 3 month I have had 6 “bad” pods and today my receiver basically died and won’t let me log back in say it’s not assigned to me?!? To make matters worse everytime I reach out to customer support I get stuck with a dud who knows nothing and just tells me they’ll get back to me in 72ish hours and they won’t replace my bad pods. Like what in the actual h*ll. Sorry for the rant, I’m just so lost and frustrated right now.

I’m open to any and all advice, thank you in advance.