My PR application has been stuck on “background check” for 10 months… what do I do?

I applied May of 2024, express entry under the PnP program. By August of 2024, I passed 3 of the 4 required sections, with of course, background check being the last one. It has been stuck on “in progress” since then.

I have tried:

• 3 different web request forms (every time they’ve responded that everything is in order and that my application was in progress)

• contacted my local MP who said “sorry, the information as to why there’s a hold up is restricted, but your application is in progress” 🤦🏻

• crying in the shower …

I feel so frustrated and hopeless, and feel like there’s nothing I can do but blindly wait. This can’t be it can it?

I’ve seen others complain about a similar issue and the only thing I can gather as to why is that I’ve lived in 4 different countries throughout my life, so I guess there’s more work to be done in terms of background check but still, this is insane.

Any advice would be highly appreciated