Google Preferred Care Recent Experiences

I recently bought a Pixel 8 Pro from the Google store and I still have the option to add preferred care. I always keep a case on my phone and a normally have a screen protector but I have cracked the back glass on the last two iphones I have owned. This is my first Pixel.

I have looked on the forums and there are some pretty negative reviews on the preferred care. Has anyone had recent experiences good or bad? Also, I am in the US.