faceit support said my old account got deleted and told me that i cant do anything about it. can someone please help me because im sure that when a account gets deleted it should unlink the steam acc

Faceit says steam connected but CS and setting not connected. I've tried to search it on faceitfinder if my steam was connected to other account but it shows no result. My ticket number is 7353165. Hope someone could help. (steam account: https://steamcommunity.com/profiles/76561198331652420/ )