stealing accounts is no problem for epic

Someone stole my account, so I decided to write to epic support, I wrote them a lot of information about the account, I even found old payments in my bank account that match the payments on the account, after six days I got a reply, where they wrote me to confirm the account via email to start the recovery process, so i opened my email and confirmed that, i instantly write them back that i confirmed that, after 5 days with no reply i wrote them if there is anymore i can help with, after long 7 days i got a reply where they wrote that they cannot make any changes to the account due to security reasons and they closed that case.

they dont care if someone stole ur account.

please let me know what u think about this "helping support". thanks

First reply

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second reply

https://preview.redd.it/uzvskh2wr91c1.png?width=631&format=png&auto=webp&s=834e86aaa0f5bf345341b19cbc0c7ff3d997684b