Buyer didn't let me know before buying

So this buyer has bought something from me but didn't tell me they were a rural address before buying so the extra rural address cost wasn't covered. If the buyer doesn't cooperate, do I report the issue to Depop? Kinda my fault for not checking the addresses beforehand but this has never happened to me before 😭😭 people with rural addresses would always let me know beforehand.

So this buyer has bought something from me but didn't tell me they were a rural address before buying so the extra rural address cost wasn't covered. If the buyer doesn't cooperate, do I report the issue to Depop? Kinda my fault for not checking the addresses beforehand but this has never happened to me before 😭😭 people with rural addresses would always let me know beforehand.